Question by Ken: 1 of my 2GB memory rams isn’t working after I had to remove it to format the hard drive for installing windows?
long story short, I ordered a desktop from CyberPowerPC.com and a windows 7 disk. I made a big mistake turning on the desktop after inserting the CD because it states on the Windows7-CD that windows 7 was previously installed onto the hard drive. Basically after making a big mistake on installing windows again, I corrupted a windows/system32 file and I couldn’t fix the problem on my own. I called CyberPower’s technical support line and I was told to remove the ram from the motherboard on the right side to format the primary drive. (I was able to format the drive and install windows 7 when I couldn’t format the drive before)…

Windows is running but I only have 2gb listed on my computer now instead of 4gb when I placed the other ram back onto the right side slot. I’m confused, is there a issue the motherboard or could it be that the memory ram I had to remove in-order to install windows 7 is damaged?….Obviously I’m not computer-smart, somebody please help me out.

NOTE: I know, I could just buy another memory ram called – (Corsair Dominator) and test a brand new one out but it’s going to cost me $ 70. I can also send the desktop back to CyberPower but the shipping and repair fee would cost me $ 95 or a little bit more. I just thought I should ask around online instead of possibly wasting money.

Best answer:

Answer by kelly
Are you sure it has been put back properly(push down till it clicks in)? Also I have never heard of having to remove ram to format a drive. Strange

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